We serve as an industry advocate, providing authoritative information on risk management, business tools, education and training, networking, and marketplace opportunities. We support all Members’ efforts to grow a successful and sustainable business through the introduction of training and professional development programs.
We position RLAL Members as trusted, reputable, and socially responsible lenders while representing our Members’ interests to government and regulatory bodies.
We will build an ethical reputation and position of trust with Australian consumers wherever they use our Member company services.
We will continue to build the industry’s reputation as a credible and trusted sector. Protecting consumer rights is one of RLAL’s governing principles.
We will seek to influence industry standards and future legislation, securing a regulatory environment within which the industry is well-defined and properly regulated.
We also strive to make the wider industry recognise the importance of presenting a clear and united voice to government, enabling the sector to grow and prosper.