Our Responsibility to You

When you see the RLLA logo, you can be assured you will transact with complete confidence and that the company involved adheres to the strictest principles and ethical practices. All Member companies are independently audited to ensure they comply with RLLA’s Code of Conduct. We are committed to promoting good practice and protecting your interests as a consumer.

What does this mean for you?

In essence, you can trust the company to treat you in an ethical and trustworthy manner, putting your best interests at the forefront of every transaction.

Member companies are also obliged through the RLLA Code of Conduct to offer support in cases of financial hardship. If you are experiencing difficulties with finances, the RLLA logo is your assurance that your case will be assessed sympathetically, with every measure taken to help you through difficult times.

Helping Australians with Responsible Consumer Finance